Privacy Policy

Last updated: January 2024

Introduction

Electric Domain Inc ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our electrical services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Data

We may collect personal information that you voluntarily provide to us when you:

  • Request a quote or estimate for electrical services
  • Fill out contact forms on our website
  • Call us or send email inquiries
  • Schedule service appointments
  • Communicate with us about projects

This information may include:

  • Name and contact information (email, phone number, address)
  • Service address and property details
  • Project specifications and service requirements
  • Communication preferences
  • Payment information for services rendered

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • Browser type and version
  • Operating system
  • IP address and general location
  • Pages visited and time spent
  • Referring website
  • Device information

How We Use Your Information

We use the information we collect for the following purposes:

  • Provide electrical service quotes and estimates
  • Communicate about scheduled services and appointments
  • Process and complete electrical work
  • Send service-related updates and confirmations
  • Respond to inquiries and provide customer support
  • Maintain service records and warranty documentation
  • Improve our website and services
  • Comply with legal and regulatory requirements

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. For more information, please see our Cookie Policy.

Types of cookies we use:

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Help us understand how visitors use our site
  • Marketing Cookies: Used to deliver relevant advertising

Third-Party Sharing

We may share your information with third parties in the following circumstances:

  • Service Providers: We may share information with contractors, suppliers, and service providers who assist in delivering electrical services
  • Permitting Authorities: Electrical permits may require sharing project information with local building departments
  • Utility Companies: Service connections may require coordination with utility providers
  • Legal Requirements: We may disclose information when required by law or in response to legal requests
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, information may be transferred

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Secure data storage and transmission
  • Access controls and authentication
  • Regular security assessments
  • Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to:

  • Provide electrical services and honor warranties
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce agreements
  • Maintain accurate business records

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request copies of your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your information in certain circumstances
  • Objection: Object to certain processing of your information
  • Portability: Request a copy of your data in a portable format

Requesting Data Deletion

To request deletion of your personal information, please contact us at:

Email: mail@electricdomain.app

Phone: +1 (805) 391-1086

Address: 410 Nw 106Th St, Miami, FL 33150

We will respond to your request within 30 days. Please note that we may need to retain certain information to comply with legal requirements, complete ongoing services, or protect our legitimate business interests.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child under 18, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Electric Domain Inc
410 Nw 106Th St
Miami, FL 33150

Phone: +1 (805) 391-1086
Email: mail@electricdomain.app